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I bought a Header telescope a few months ago. The telescope could not focus properly for a reason I could not understand until I found out that one of the internal pieces is blurry. In order to look for a solution, I have been trying to contact Heider by e-mail and phone calling to their three phone numbers (The Netherlands, New York and Turkey) but nobody answers at any of those numbers or my e-mails. I am sorry to say I am most disappointed both with the telescope and the Heider service. I am still waiting to be answered or contacted. plus size a line wedding dresses